Let's talk
Contact CivicScope
Whether you're a resident looking for coverage, a public information officer planning a rollout, or a reporter validating a source, we're here for you. Reach us anytime and the right teammate will follow up fast.
Response time
< 1 business day
Same-day acknowledgement for every request.
Office
East Coast hours
Operating out of Connecticut with nationwide pilots.
Send us a note
Drop a quick summary and we'll loop in the right teammate. Attach agendas, packets, or screenshots if it saves you time.
Hours
Monday–Friday, 9am–6pm ET (after-hours monitoring during active council cycles).
What helps
- • Municipality or agency name
- • Links to agendas, packets, or RSS feeds
- • Timeline you're working against
Contact options
The inbox that routes to our whole team
No bots or ticket portals. Your note goes directly to the humans building CivicScope every day.
General Questions
Need a walkthrough, curious about coverage, or want to see a demo for your city or department?
- •Product tours & onboarding support
- •Adding new municipalities or departments
- •Account or subscription questions
Civic Leaders & Collaborators
Let’s team up on transparency pilots, regional rollouts, or research collaborations.
- •Municipal transparency initiatives
- •University & newsroom partnerships
- •Community engagement campaigns
Press Inquiries
Looking for a quote, data point, or product background? We respond quickly with verified context.
- •Background on civic data trends
- •Product screenshots & feature notes
- •Introductions to local pilots
Same-day acknowledgement
We reply within one business day (often sooner) and keep you posted while we dig in.
Source-backed answers
Every response includes links or screenshots so your team can verify the context quickly.
One inbox, full team
Product, partnerships, and engineering review the same thread—no bouncing between forms.
Need something sooner?
Self-serve resources
Prefer to explore while you wait for a reply? These links cover the most common questions from residents, staff, and partners.
FAQ
Quick answers while you wait
- Do you offer live demos or workshops?
- Yes. Send a couple of times that work for your team and we’ll host a guided walkthrough with live Q&A.
- Can you cover my municipality?
- Probably! Share the public records link (agenda portal, packet archive, etc.) and we’ll confirm ingest coverage within 48 hours.
- What about security and data privacy?
- CivicScope is built on audited infrastructure with role-based access controls. We never resell document data and follow strict retention policies.
Ready when you are
Tell us what you're working on and we'll help you move faster.
Send an email to connect@thecivicscope.com or subscribe to get weekly civic briefs in your inbox.